Skills Required

• JavaScript
• ITIL
• Servicenow - ITSM
• Servicenow - HRSD
• DevOps

Job Description

• Deep experience inServiceNow HRSD implementations and best practices, with aminimum of 8+ years in a similar role.
• Understanding of different project and service methodologies, such asAgile, Scrum, DevOps, and ITIL.
• Extensive process experienceinITSM, HR Case Management, HCM, Employee Lifecycle.
• Possess foundational certifications inServiceNow administration, ServiceNow Certified System Administrator (CSA) or equivalent. Implementation experience and certifications inHRSD.
• Demonstrated proficiency in ServiceNow technical skills, including:
• Configuration and customization of forms, workflows, business rules, and UI policies.
• Scripting languages such asJavaScriptand Jelly for developing and enhancing ServiceNow functionalities.
• Experience withServiceNow integrations and API usage.
• Familiarity with MID Server configuration and management.
• Experience withEmployee Center Pro, Portals, HR Agent Workspace and Employee relations
• Proven ability to collaborate with cross-functional teams and contribute technically to HRSD projects.
• Familiarity withCloud services and their integration with ServiceNow(desired).
• Experience inHR Service Delivery and Facilities Management (bonus).