Ever since the 1980s, which marked the beginning of the IT outsourcing industry, the trajectory of growth and development has been observed to be upward. Enhancing the cost of operation at the time of global shutdown in the recent past gave no option to ongoing businesses other than seeking trusted ways to elevate the digital sphere.

The current situation has been relatively better, and most countries have recovered from the global pandemic, forcing people to move back to work from the office. But even in this situation, the IT outsourcing industry will continue growing in the coming future.

The recent critical time of the global pandemic did stop the working of all domains, and it wouldn't be possible to keep going through the tough times if the saviour, technology, won't accessible. Among all disciplines, businesses were affected the most due to a lack of infrastructure to support the work environment. However, many companies faced many issues and extreme productivity loss due to the unexpected situation and lack of accessibility and knowledge to put technology into use. 

To tackle similar situations in the future, almost all companies, big or small, have upgraded their work system with technology. Companies are looking for employee efficiency to meet the changing requirements of customers and the needs of a business to grow, and digital transformation is the critical solution.

The Trends of Technology Expected to Rule in 2023

With the growth in the IT field and high demands of implementation in all working domains, IT outsourcing is expected to rule in 2023; below are the expected trends:

1. Automation

Whether Alexa, content suggestions on Netflix or guiding the best ways on Google Maps, Artificial Intelligence and Machine Learning is entirely in use by everyone and has now become a part of our lives.

Though initially, automation was in much use, particularly during the pandemic, the expectations of users and ease for companies have made all businesses revisit the IT domain and take it into the system. Fields like sales and marketing, operations and many others have invested in automation in order to meet the high demands of the customers, increase employee efficiency and elevate the speed of the overall process.

This whole thing has raised the requirement of programmes and developers to design application-based Artificial Intelligence and Machine Learning as it will help in the swift analysis and meet users' needs.

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The major player in automation solutions is Robotics Process Automation. These eliminate possible human errors, make tasks easy and are ready to take on repetitive tasks lowering the pressure on employees and helping the employee to be more efficient and have time to focus on cognitive skills.

2. Hybrid Work

Recent statistics have shown that employees look forward to working in a flexible environment that allows them to work remotely. And this has been the primary reason for employees to consider switching jobs. Companies nowadays are expected to incorporate a hybrid work environment which allows the in-office and remote teams to connect smoothly without interruptions. Health, well-being, family time, flexibility, and entrepreneurial liberty are the critical non-negotiable needs of the current generation. This significant change of conditions is to be considered, and an upgraded system model must be included in the organisations to acquire a powerful and efficient employee force.

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3. Cloud Computing

Cloud computing and virtual screens are quite an integral and essential part of the system to fit into the needs of the employees. To speed up cloud migration, companies are actively approaching outsourcing managers. Cloud consulting and management services are expected to grow at a very high rate in the coming time. According to reports, Canada's spending on cloud computing will reach nearly 10.3 billion in 2023.

4.  Data Security

No matter how exponentially the IT sector grows, technology-related has always been a significant threat; cyber-attacks and malware are also rising. So, IT outsourcing to businesses will also demand cyber security solutions and services to rescue from these threats.

Blockchain Technology traces all sorts of transactions and is highly used at the current time and will be in use in the future as well; the growth of its use will be visible in 2023.

Conclusion

The covid era tool, IT outsourcing, has now become the era's need for its numerous advantages, from the ease of work to a systematic and focused work environment. This also demands the need to hire web developers and programmers, the rise of employment of the mentioned designations will also be well noticeable in 2023.

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