With 4 years of experience in the Salesforce ecosystem, has excelled in roles like Sr. Salesforce Engineer and Sr. Technical Analyst, demonstrating strong interpersonal skills and a passion for customer satisfaction. Specializes in Service Cloud, Sales Cloud, and Einstein Analytics Cloud. They have developed Analytics Adoption Dashboards, global sales reports, and SFDC Case Management Applications. Proficient in creating and customizing dashboards, dataflows, and recipes, Has utilized tools like Jitterbit and external connectors such as SAP, SQL Azure, and Snowflake. Skilled in SAQL, SOQL, Workflow, Process Builder, and various Salesforce administration tasks, He has also managed security profiles and permissions. Certified as a Salesforce Administrator, Platform App Builder, Einstein Analytics and Discovery Consultant, Sales Cloud Consultant, and Service Cloud Consultant, consistently delivers tailored Salesforce solutions.