About

Salesforce professional with 6 years of experience with extensive experience in the healthcare, telecommunications, retail, medical, banking, and finance industries. 

CERTIFICATIONS: Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Certified Tableau CRM and Einstein Discovery Consultant, Salesforce App Builder, Professional Scrum Product Owner 1, Professional Scrum Product Owner 2

SKILLS: Sales Cloud, Service Cloud, CRM Analytics, SQL, Third-party Apps: Splunk, Delphi, Data Analysis, Data Visualization, Salesforce configuration and administration

Salesforce analyst for a US healthcare provider, maintaining their Salesforce and analytics platform. Developed and set up a data platform for AT&T, creating a data lake in Snowflake and using Tableau and CRM Analytics for BI. Led a data engineering and business intelligence project for a major Salesforce customer in the telecom domain. Created solutions for business problems on CRM Analytics and migrated existing reports to new data pipelines on Snowflake.

Provided support and consultation for Premium Salesforce EMEA customers on Sales, Service, and Analytics Clouds. Resolved production issues for premier and signature enterprise Salesforce customers in less than 2 days.