Experience: 15+ years in IT, with 9+ years focused on Salesforce CRM. Certifications: Salesforce Certified Application Architect & System Architect with 15 certifications.
Proven ability to lead offshore Salesforce projects and manage teams. Provided strategic Salesforce solutions to senior executives including the COO, CTO, VP of Sales, and VP of Services. Extensive involvement in all SDLC phases, from analysis to maintenance. Expertise in Salesforce configurations, Apex, Visualforce, Lightning Apps, and Salesforce Classic to Lightning upgrades.
Tools: Eclipse, VS Code, Sonar Cube, Force.com IDE, Force.com Explorer, Change Sets, Import Wizard, Excel Connector, Salesforce Sandbox, Production environments. JIRA, Azure DevOps. ZOHO CRM. Apex Data Loader, JIRA, JENKINS, Data Export, Mass Delete. Apex, Java, C, SOQL, SOSL, JavaScript. HTML, XML, CSS, JavaScript, SOAP API, REST API. SQL Server, MySQL, MS Access, DB2.
Work Experience : Architecting solutions, leading technical design sessions, managing custom development, integrations, and data migrations, reducing manual efforts, providing technical assistance, ensuring quality solutions, mentoring junior resources, and managing resource allocation and application pricing. Managing project plans, working with developers and business analysts, reducing manual efforts, utilizing AutoRabit for release management, handling change requests, and integrating SFDC using web services and Apex programming.
Advising clients, managing Salesforce metadata, creating custom controllers and buttons, integrating Salesforce with other tools, implementing field-level security, and handling case management. Data management, portfolio performance monitoring, and providing investment advisory services. Preparing reports, conducting technical research, and providing market information. Leading investigation teams, managing network operations, installing and maintaining sites, and upgrading software systems.
