About

Over 7 years in the Salesforce ecosystem

Industry Preference: Software Development, Consulting, CRM Solutions

Modules & Technologies: Salesforce CRM Analytics (formerly Tableau CRM & Einstein Analytics), Salesforce Admin (Configurations & Customizations), Einstein Discovery, Einstein Co-pilot, Power BI, SQL, SAQL (Salesforce Analytics Query Language)

Certifications: Salesforce Administrator

Leading CRM Analytics (formerly Tableau CRM & Einstein Analytics) implementations for Publicis Groupe. Managed a team of 9 developers, overseeing dashboard design and dataset integrations. Implemented security measures like security predicates and inheritance within CRM Analytics. Developed complex dashboards using SAQL, JSON, and bindings. Expertise in SAQL functions for data manipulation and analysis. Created reports and dashboards based on business needs, maintaining them in SFDC Lightning.

Gathered business requirements and documented technical specifications. Developed dataflows and dashboards using CRM Analytics (formerly Tableau CRM & Einstein Analytics). Created customized dashboards for revenue visualization and mobile use. Utilized SAQL queries for custom metadata and dataset enhancements.

Designed and developed dashboards using Einstein Analytics/ Tableau CRM. Created complex SAQL-based dashboards and datasets. Conducted admin activities within Salesforce and Tableau CRM environments. Provided technical solutions for Salesforce enhancements and dataset development. Conducted training sessions on Salesforce and project lifecycle across different geographical locations. Developed reports and dashboards for risk analysis and portfolio management. Collaborated with Salesforce technical support to enhance platform functionality.

Skills Summary: Expertise in CRM Analytics platforms including Salesforce CRM Analytics (Einstein Analytics/Tableau CRM). Strong proficiency in data analysis tools such as Power BI, SQL, and Excel. Extensive experience in dashboard design, data visualization, and SAQL query development. Hands-on experience with Salesforce administration, data migration, and integration tools.