Santosh Dhamame

S Dhamame

About

With over 13 years of extensive experience in the IT industry, I have served in various capacities as a Salesforce Administrator, Lead, and Consultant. Holding prestigious credentials such as Salesforce.com Certified Sales Cloud Consultant, Salesforce.com Certified Business Analyst, Salesforce.com Certified Service Cloud Consultant, Salesforce.com Certified Salesforce Platform App Builder, Salesforce.com Certified Salesforce Advanced Administrator (ADM 211 CERTIFIED), and Salesforce.com Certified Salesforce Administrator (ADM 201 CERTIFIED), I have honed my expertise across multiple modules within the Salesforce ecosystem.

Throughout my tenure, I have collaborated with esteemed organizations , gaining invaluable insights and hands-on experience in Salesforce administration, business analysis, and technical leadership.

My proficiency spans across a wide array of modules, including Sales Cloud, Service Cloud, Salesforce Lightning UI, and Classic UI. Leveraging my skills in Apex Data Loader, field-level security, page layouts, and tab permissions, I have successfully managed access control, data migration, and system automation processes. Moreover, my expertise extends to configuring reports and dashboards, user administration, and email template preparation.

In my previous roles, I have spearheaded end-to-end Salesforce functional deployments, providing strategic guidance, conducting stakeholder consultations, and documenting user requirements. Utilizing tools like Data Loader and SalesforceDX, I have orchestrated data migrations, developed custom objects, and facilitated system enhancements to optimize sales performance and lead generation.

Furthermore, my experience in project deployment and consulting has equipped me with a comprehensive understanding of SDLC processes, requirement gathering, and solution design. 

Driven by a passion for excellence and a commitment to continuous improvement, I have consistently achieved stellar results, earning accolades for my performance, mentorship, and customer satisfaction. As I embark on the next phase of my career, I am eager to leverage my skills and certifications to make meaningful contributions to an organization of repute, delivering optimum results and driving innovation in Salesforce administration and beyond.

 


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