About

Senior Salesforce Manager with around 8 years of experience in leading and managing Salesforce implementations, customizations, and integrations.

Modules and Skills: Salesforce Administration, Configuration, and Customization, Salesforce CRM Modules: Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, Lightning, Visualforce Pages, Apex Classes, Triggers, Salesforce App Builder, Platform Developer 1, Sales Cloud Consultant Certifications, Salesforce CPQ Implementation, Salesforce Field Service (FSL)

Led teams in Salesforce CRM implementation, customization, and maintenance, focusing on sales productivity, customer engagement, and data accuracy. Managed Salesforce release management, user training, and cross-functional collaboration to optimize Salesforce functionality. Excelled in Salesforce standard objects and customization, including Lead, Opportunity, Accounts, Contacts, Cases, Campaigns, Forecasting, Live Chat Transcript, Bots Analytics, and custom objects.

Extensive experience in Lightning component development, APEX classes, Triggers, SOQL, SOSL, Visualforce pages, Controllers, and relationship building between objects. Implemented Salesforce best practices for data management, sharing models, and security settings. Proficient in Salesforce integration with other applications using SOAP and REST services. Experienced in Salesforce DX, Jenkins, and GitHub, with exposure to continuous integration (CI) methodologies. Successfully completed projects involving Salesforce CPQ implementation, Partner Community setup, Live Agent configuration, migration from Classic to Lightning, and more.

Led team in Salesforce implementation and customization, data management, user training, and cross-functional collaboration. Gathered requirements, developed and deployed Apex Classes, Triggers, Visualforce pages, and implemented workflow rules. Developed and deployed Apex Classes, Triggers, Visualforce pages, and implemented workflow rules for an online education platform.