About

With over 8 years of experience in IT, with 5+ years specifically focused on Salesforce development and design management.

Skills: Proficient in implementing and maintaining Salesforce Service Cloud, Sales Cloud, and Community Cloud. Skilled in building custom solutions using Screen Flows, Apex, Visualforce, and Lightning components to support critical processes and workflows. Experienced in JavaScript, HTML, CSS3, and various Salesforce technologies.

Certifications: Holds multiple Salesforce certifications including Salesforce Certified Administrator, Salesforce Certified Platform Developer I, Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, and Salesforce Certified Platform App Builder.

Modules: Worked extensively on Salesforce Service Cloud, Sales Cloud, and Community Cloud, designing and implementing critical business processes, workflows, and tools tailored to the needs of different industries.

Industry Experience: Has gained design and development experience across various industries including Manufacturing, Hi-tech, Pharma, Consumer Lifestyle, and Healthcare. Worked on highly customized applications catering to the demands of customers in these industries.

Worked as a Senior Software Developer II on the Transact project, utilizing technologies like LWC, Apex, JavaScript, HTML, and CSS3 to track transactions related to purchase, sales, and maintenance in the commercial real estate domain. Served as a Senior Software Developer on the Pearson project, focusing on Community Cloud implementation for Pearson Education, a renowned education publishing and assessment service provider. Contributed as a Software Engineer on the AIG project in the insurance domain, developing a provider contract automation tool to streamline AIG Travel's claim submission process. Worked for telecom project, developing Apex REST services and external applications to retrieve and manipulate account data.