Tom SF

T SF

About

8 years of experience as a Salesforce freelancer

Skills: Salesforce CRM, Salesforce Custom Development, Process Automation, Data Integration, Data Analysis

Modules: Salesforce CRM customization (custom objects, fields, workflows, validation rules), Automation using Salesforce Process Builder, Workflow Rules, and Flow, Integration of third-party applications/systems with Salesforce, User training and support, Data migration and cleansing, Report and dashboard customization, User account management and security settings

Certifications: Salesforce Certified Administrator, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II

Professional Experience Highlights: Designed and implemented custom Salesforce solutions for various clients to optimize business processes. Conducted thorough requirements gathering and analysis to ensure solutions aligned with client objectives. Developed and maintained Salesforce instances, configuring custom objects, workflows, and automation. Integrated external systems with Salesforce to facilitate seamless data exchange. Provided comprehensive end-user training and support to ensure effective adoption of Salesforce solutions. Managed large-scale Salesforce deployments, overseeing user accounts, profiles, and security settings. Created customized reports and dashboards to deliver actionable insights for decision-making. Collaborated with stakeholders to identify process improvements and implement enhancements. Led data cleansing and migration efforts to maintain data quality and integrity. Contributed to system upgrades and releases, ensuring minimal disruption to business operations.

This profile highlights the my extensive experience as a Salesforce freelancer, showcasing expertise in Salesforce CRM, custom development, automation, data integration, and project management. The certifications further validate proficiency in Salesforce administration and development


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