About

12 years and 9 months, I bring a wealth of expertise across diverse roles within the realm of Information Technology. Beginning as a diligent Software Test Engineer, I evolved into roles including Business Analyst, Quality Assurance Lead, and Senior Software Quality Assurance Engineer. Currently, I serve as a Senior Salesforce Business Analyst where he has contributed for 3 years and 9 months.

My journey has been marked by versatility, having transitioned seamlessly between responsibilities such as Software Tester, Senior Software Tester, Salesforce QA Lead, and Senior Salesforce Business Analyst. 

My proficiency extends to crafting Wireframes and Mockups using LucidChart, Figma, and Draw.io, along with adeptness in user story creation in JIRA. I'm adept at liaising with Architects and Developers to ensure alignment with business objectives. 

Across my career, I've demonstrated expertise in various Software Development Methodologies such as Agile-Scrum, Waterfall, V-Model, and Iterative Model. My domain knowledge spans diverse sectors including Travel, Finance, Education, HR Consulting, E-Commerce, and Online Share Trading, enriching my ability to provide tailored solutions across industries.

At the heart of my success lies exceptional communication, collaboration, and team-building skills. I excel in navigating the intricacies of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), ensuring seamless project execution and client satisfaction.

Certified as a Salesforce Business Analyst and Administrator, I possess a comprehensive skill set complemented by a PG Diploma in Software Engineering and a Bachelor's in Commerce. My commitment to excellence is underscored by ongoing certifications and a proactive approach to skill enhancement.