About

Salesforce Architect & SME with over 16 years of experience specializing in End-to-End CRM Implementations across various sectors including Government & Public Sector, Education, and Healthcare. Expertise in solutioning and designing architecture with extensive knowledge of the Salesforce Platform, Sales Cloud, Service Cloud, and Experience Cloud. Proficient in Apex, Visualforce, Lightning Components, Aura, LWC, and integrations using REST/SOAP APIs and MuleSoft. Certifications: System Architect,  Application Architect, Data Architect, Sharing & Visibility Architect, Integration Architect, Development Lifecycle and Deployment Architect, Identity & Access Architect, Platform Developer 1, Platform App Builder, , Administrator, Marketing Cloud Admin, Marketing Cloud Email Specialist

Designing and implementing Salesforce solutions aligning with business objectives and technical requirements at OpenText. Collaborating with stakeholders to gather and analyze business requirements and translating them into technical solutions. Implementing best practices for Salesforce development and conducting regular code reviews and performance evaluations.

Developing scalable, high-performance technical architectures for Salesforce solutions. Leading end-to-end Salesforce Implementation projects for Government and Public Sector clients. Implementing data security measures and privacy controls in Salesforce deployments. Supporting Sales/Pre-Sales teams on new pursuits and RFPs.

Leading the Salesforce Practice and building sustainable GTM strategy. Collaborating with Sales Team in building sustainable GTM strategy. Leading Salesforce Implementation projects and providing overall projects oversight, delivery, and architecture.

Working as an Independent Consultant / Freelancer on Salesforce projects. Conducting Corporate Trainings for companies like Tata Communications, HP, E&Y, and more.

Skills: Platform Development, Solutioning & Architecture, Integration, Salesforce CPQ, Shield Platform Encryptions, REST & SOAP APIs, Apex & Visualforce, Lightning Components