About

Approximately 4.2 years in IT Industry 

Modules & Expertise: Salesforce Administration, Configuration, and Support, Proficient in Sharing Settings, OWD (Organization Wide Default), Expertise in Profiles, Roles, Permission Sets, and Sharing Rules, Roll-Up Summary Fields, Page Layouts, Validation Rules, Custom Objects, Custom Fields, Custom Report Types, Experience with Workflow Rules, Process Builder, and Automation, Data Migration using Salesforce Data Loader, Experience with Salesforce CPQ (Configure Price Quote), Knowledge of Custom Settings, Custom Labels

Certifications: Salesforce Certified Administrator

Skills & Tools: Programming Language: Core Java, IDEs: Force.com IDE, Data Loader, Database: Oracle 10g, Ticketing Tools: ServiceNow, Jira, Deployment Tools: Salesforce Change Set, Copado, Familiar with Salesforce Copado and DevOps tools for CI/CD

As Salesforce.com Application Administrator : Supported end users through ServiceNow ticketing system. Custom object, field, and page layout creation. Permission sets and profile modifications. Workflow rules, process builder for automation. Custom report types and dashboards development

As Salesforce.com Application Administrator: User setup, roles, profiles, and security settings. Customization of tabs, list views, page layouts . Data management and migration using Data Loader . Reports and dashboards customization

As Administrator:  Synced customer, product, invoice, and inventory data between MYOB and Salesforce CRM. Automated lead routing and email alerts using workflows. Profiles, roles, and security configuration. Data migration and custom report creation

This technical summary showcases extensive experience in Salesforce administration, configuration, and support across diverse industries. Proficient in key Salesforce modules and tools, with a strong foundation in Java programming and database management. Certified Salesforce Administrator with a proven track record of implementing and maintaining Salesforce solutions to optimize business processes and user experience