Configured Salesforce CRM for research and patent management. Customized Salesforce using Apex programming, Visualforce pages, and CPQ for client requirements. Implemented workflows, validation rules, and Apex jobs to automate business processes. Integrated Salesforce with external tools and managed deployments using SourceTree and DataLoader. Developed Aura Components with serverless architecture to enhance project scalability. Utilized Salesforce Apex programming, Aura Components, CSS, and JSON for project development.
Provided offshore production support, analyzed logs, and identified potential failures for risk assessment. Documented service line patterns and established monitoring processes using Einstein Analytics and Salesforce reports. Developed Lightning Web Components (LWC) for Health First Colorado App to modernize existing systems. Resolved over 250 complex development cases, earning a high customer satisfaction rating. Developed Lightning Web Components and Apex classes to enhance application performance and functionality. Gained expertise in Salesforce governor limits, debugging, and AWS integrations (S3, Lambda).
Additional Achievements: Received multiple certifications including Advanced Java and Salesforce Consultant certifications. Recognized with cash prizes and awards for project deliverables and outstanding performance. Received accolades from onsite team leads for efficient analysis and problem-solving skills.
This technical experience summary highlights strong expertise in Salesforce administration, customization, and development, along with proficiency in Lightning Web Components, Apex programming, and integration tools. I have track record which includes successful project implementations in IT modernization and pharmaceutical industries, with a focus on delivering scalable and efficient solutions. Seeking challenging opportunities to leverage skills and contribute to innovative Salesforce projects
