About

Over 10 years of experience as a Salesforce and Copado Certified IT Professional. 6 years of experience as a Salesforce Administrator, Release Engineer, and Business Analyst. Skilled in team collaboration to ensure effective Salesforce Administration & Integration. Proficient in deploying Agile practices to optimize processes and spearhead Salesforce initiatives. 

Skills i have worked for Salesforce administration, including user management, security settings, custom objects, workflows, validations, approvals, dashboards, reports, process builder, and more. Hands-on experience in Copado configuration and operations, managing deployments through Copado pipeline, handling merge conflicts, and monitoring org health. Proficient in handling ServiceNow tickets, troubleshooting production issues, and reviewing Salesforce release notes.

Experienced in data migration from legacy systems to Salesforce using Data Loader and Workbench. Skilled in integrating third-party applications like Outlook, DocuSign, RingCentral, Calendly, and Conga with Salesforce. Familiarity with Azure DevOps for deployment and configuration changes, and conducting requirement gathering sessions with clients. Strong technical abilities in Salesforce development, including Apex classes, Visualforce pages, triggers, batch apex, and scheduled apex.

Certifications include :

• 3X Salesforce Certified Admin
• 3X Copado Certified (Fundamentals I & II)
• Salesforce Certified Advanced Administrator