Over 16 years in the IT industry, specializing in Salesforce Marketing Cloud as a Techno Functional Consultant.
Industries Worked With: Healthcare and Pharmaceutical (Celesio AG), Consumer Goods (LUMILEDS, subsidiary of PHILIPS), Financial Services (marGo, Healthshare, Maia/Credabl, MackayGoodwin, Fundsquire)
Modules & Certifications: 5X Certified Salesforce Marketing Cloud Techno Functional Consultant, Expertise in Salesforce Marketing Cloud Modules:, Email Studio, Journey Builder, Cloud Pages, Mobile Studio, Automation Studio, AMPScript/SSJS
Skills: Utilizing SOAP and REST APIs to invoke triggered sends and manage Data Extensions., Configuring Salesforce objects (Accounts, Contacts, Leads, Campaigns, Reports, Opportunities, Quotes)., Implementing security and sharing rules at object, field, and record levels in Salesforce Marketing Cloud (SFMC) environment., Proficient in SDLC phases, client communications, and knowledge management., Strong analytical and functional skills in business process management.
Proficiency in Computers: Windows 10, Windows 2003 Server, Salesforce Marketing Cloud, MS SQL Server, Oracle, MySQL, AMPScript, SSJS, SAP NW 7.0/7.1/7.3/7.4, Java, HTML, CSS
Personalized email creation in Email Studio. Data extension creation and SQL queries for custom scenarios. Journey and Automation design. Marketing Cloud Connect roadmap design. Cloud Pages and AMPScript implementation. Documentation for marketers and manager. Email Studio operations and data management. Journey and Automation design. Marketing Cloud Connect implementation. Cloud Pages development and documentation.
Email Studio operations and data management. Interactions, automation activities, and attribute group creation. Business and system requirements sessions. Roadmap preparation and documentation. Data extension management and SQL queries. Journey and Automation design. Marketing Cloud Connect roadmap preparation. Cloud Pages development and documentation.
This technical summary highlights extensive experience in Salesforce Marketing Cloud as a Techno Functional Consultant, with a track record of delivering successful projects across various industries. I have deep expertise in SFMC modules, API integrations, Salesforce object configuration, and business process improvement using SFMC capabilities