About

3 years of experience in designing, developing, and optimizing new analytics integrations, along with customizing existing solutions. Specializes in Salesforce Einstein Analytics with comprehensive knowledge and hands-on experience in managing and supporting large-scale Salesforce implementations. 

Certifications: Infosys Salesforce Certified Administrator, Salesforce Associate, Copado Fundamental 1, Fundamentals Certificate 1/8: An Introduction to Salesforce DevOps

Skills :  Salesforce Einstein Analytics TCRM/CRMA, Salesforce Administration, Gearset, Agile/Scrum, JIRA, ServiceNow

Supported 2000+ users across Sales, Service, and Marketing Cloud. Created Reports and Dashboards in Salesforce. Developed data sets and lenses in Tableau CRM using SAQL.Migrated Dashboards, XMDs, Recipes, and Dataflows via Workbench. Embedded Dashboards in Lightning Pages.

Supported 500+ Sales and Marketing Cloud users. Managed support tickets using Cases, improving case resolution time by 10%. Performed SFDC administrative tasks including creating profiles, roles, users, page layouts, record types, workflows, and custom objects. Embedded dashboards in Lightning Pages. Developed new applications and features on the Salesforce platform.