Led end-to-end solutions and development for clients, including Salesforce Einstein capabilities. Managed Tableau CRM projects, documentation, and operating procedures. Developed SAQL/JSON code and handled event monitoring and adaptation analytics
Served as POC for Salesforce Einstein capabilities for clients . Documented and enhanced performance of Einstein Analytics projects
Achieved Tableau CRM Data Preparation Specialist Superbadges . Developed and maintained dashboards in Salesforce Tableau CRM Created Wave datasets using internal and external Salesforce data . Provided solutions to team members, coded using SAQL, and designed datasets, dashboards, XMD, recipes, and dataflows . Gathered business requirements and implemented configurable changes in Salesforce.
Supported customers using service cloud with various Salesforce queries.
Achievements and Contributions: Successfully managed and completed multiple Salesforce and Tableau CRM projects. Trained and mentored new Salesforce instructors and team members.