Shipra Jain

S Jain

About

6+ years of IT experience in Salesforce.com CRM

Industry Experience: Maintenance & Facility Services, Communication Technology , Financial Services, Management Consulting , IT Services 

Skills: Salesforce Development: Apex, Lightning Web Components (LWC), Aura Components, Visualforce (VF) Pages, Triggers, Batch Classes, Process Builders, Salesforce Clouds: Sales Cloud, Service Cloud, Community Cloud, Integration Tools: MuleSoft, Third-Party Integrations, Web Development: HTML, CSS, JavaScript, Programming Languages: Apex, Java, Query Languages: SOQL, SOSL, SQL, Development Tools: Eclipse IDE, Git Lab, Gearset, Data Loader, Workbench, Informatica, Sublime Text, Ant, Visual Studio

Modules and Areas of Expertise: Requirement Analysis and Gathering, Architecture Design, Customization and Configuration of Salesforce, Development of Custom Tabs, Platform Events, Flows, Custom Objects, Data Migration and Integration with Third-Party Systems, Role Hierarchy Setup and Security Implementation, Visualforce Email Templates, LWC Components, Apex Classes, Batch Classes, Workflow Rules, Validation Rules, Deployment and Maintenance of Enterprise Applications, Risk Assessment and Contingency Planning, Jira Ticket Management and Task Assignment

Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I, Salesforce Certified Sharing and Visibility Designer

Strong analytical skills with a focus on understanding and analyzing business requirements. Proficient in translating business needs into technical solutions within Salesforce.com. Experience in leading technical teams, assigning tasks, and coordinating activities for project delivery. Effective communicator with inter-personnel skills, ensuring team members understand roles and responsibilities. Hands-on experience in Agile methodologies for project management and execution. Demonstrated capability in delivering dynamic dashboards, custom components, and solutions using Salesforce technologies.

I have comprehensive experience in Salesforce.com CRM across various industries, showcasing expertise in development, customization, integration, and project management. The candidate's skills encompass a wide range of Salesforce technologies and tools, underpinned by notable certifications and professional achievements in delivering outstanding client solutions.


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