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    Outsourcing vs. In-house: What to Do?

    Are you looking to hire IT professionals for your next project? You might wonder if it’s better to hire full-time employees to build an in-house team or outsource the work to someone else. We understand your confusion, it is a big decision, and there isn’t always a correct answer. This article will help you make an informed decision about your conundrum.

     

    What are Your Options?

    In-house resources include you and your current employees. You will assign people from your existing team to work on new projects. On the other hand, outsourcing work means engaging external resources such as freelancers, contract workers, or another agency to work for you.

     

    In-house: Pros

     

    Profitable in the Long Run

    Managing projects in-house requires you to invest in skill-building for your employees, which pays dividends in the long run. If you stick with the same team for a long time and upgrade their skills regularly, you will be able to build a strong foundation and work culture.

     

    Easy Time Scheduling

    Working in-house gives you control over how you utilize time, and you can be flexible. All your team members are available and collaborate effectively. Freelancers and contractors may have different working hours than your team. You might have to work with them asynchronously, especially if you hire someone from a different time zone.

     

    Higher Levels of Commitment

    Highly engaged in-house teams share the company’s values. They are highly invested in the project’s outcome and are committed to growing the company. In-house teams would go the extra mile to complete the project. They would be proactive in improving the project and fix issues pre-emptively.

     

    In-house: Cons

     

    Ongoing Costs

    It costs a lot to hire and maintain in-house teams. You have to pay employees salaries for 40 hours of work every week even if they don’t have that much work. There are additional costs to hiring a full-time employee beyond their paycheck. By contrast, outsourced employees only charge for work they do for you, even if their rates are a bit higher.

     

    Skill Gap and Time Consuming

    Your in-house teams may need more competencies to complete the project. Your employees aren’t always good at everything. You may find that the skills required for the project are too far removed from what you are good at. Building an in-house team may not make sense if the requirement is short-term. It may be too time-consuming and expensive to train and become good enough to get the desired results.

     

    Outsourcing: Pros

     

    Cost Effective

    Outsourcing can be cost-effective because you will pay for the work done by the external resource. The contractors’ may charge lower hourly rates than your in-house team.

     

    Flexibility & Scalability

    Outsourcing work can give your immense flexibility because you can assign work as it arises. You could require 40 hours one week and only 10 hours the week after. You can scale your operations quickly by hiring remote workers because it takes less time to outsource work than building an in-house team.

     

    Access to Expert Talent

    Outsourcing work through a company like ExpertTal provides access to expert resources that can meet your exact needs. You can find subject matter experts in any domain required for your projects. You can deliver projects quicker if you are in a time crunch. You can reduce your teams’ workload by outsourcing some of the work.

     

    Outsourcing: Cons

    Outsourcing work to a freelancer means giving up some control over the project. You can’t control how freelancers work on your project. They will take your requirements and give you the output. There will be less communication with external resources since it is impractical for them to communicate with all clients daily. When outsourcing work, you need to be clear about what you want. You may have to pay extra fees if you ask for adjustments later.

     

    Determining Factors

    You should consider handling projects in-house if you need complete control over every project step. Suppose your project requires long-term support or involves dealing with sensitive information. In that case, it might be worth building an in-house team. You may consider outsourcing if you are operating on a tight budget or facing a time constraint. You may also consider short-time requirements or a lack of skills within the in-house team.


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    About the Author

    Kamal Rastogi is a serial IT entrepreneur with 25 yrs plus experience. Currently his focus area is Data Science business, ERP Consulting, IT Staffing and Experttal.com (Fastest growing US based platform to hire verified / Risk Compliant Expert IT resources from talent rich countries like India, Romania, Philippines etc...directly). His firms service clients like KPMG, Deloitte, EnY, Samsung, Wipro, NCR Corporation etc in India and USA.


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